Hope Begins Here
The road to recovery begins with just one call. Our 4-step admissions process makes it easy to quickly get the help you’re looking for.
You may call for yourself, on behalf of family member, or even a close friend when seeking alcohol or drug rehabilitation services from JourneyPure Emerald Coast. We are looking forward to speaking with you, and our team of admissions counselors is ready to take your call. We are available 24 hours a day, 7 days a week, and there is no pressure or obligation to commit to anything on the phone call. Feel free to think of it as an opportunity to ask any questions you’d like. We will plan on collecting medical and insurance information, so it is best for you to be in a place where you feel you can speak freely.
Some of the information to have handy will be:
- Patient’s full name, birthdate and social security number
- Patient’s insurance card
- Patient’s drug and alcohol addiction history
- Patient’s mental health history
We understand that dealing with active addiction is a high stress time for patients and families. We work to be completely transparent with the patient cost up front so that that moment you enter our doors, your only focus is on your recovery. Our admissions staff will discuss payment options and run a free insurance benefit check so you know exactly what costs you and your family can expect. Having all financial discussions up front ensure there will never be any hidden fees or charges. You can discuss the following payment options with our admissions staff:
After assessment and initial payments are complete, you will be given a specific arrival date and time. Our team will also provide travel instructions (if applicable) and any other pertinent information needed to make your arrival as seamless as possible. Once you arrive at JourneyPure Emerald Coast, our intake team will begin the check-in process. Everyone is very friendly and happy to have you with us! We look forward to making your recovery stay be the absolute best it can be.