Help Begins
With a Call
We know that seeking addiction treatment can be overwhelming, scary, or even intimidating. Rest assured our staff understands these feelings and are ready to help you navigate the admissions process as quickly and efficiently as possible. In just four simple steps, you’ll be ready to receive the care you need and deserve.
The admissions process begins with a phone call, where you’ll speak with one of our friendly and helpful admissions counselors. We are available 24/7 to help answer all of your questions about our addiction treatment programs. Our admissions team is ready to go over your insurance benefits with you to help you understand the levels of care covered. Because personal information will be discussed during the call, be sure to be in a private place where you can speak freely.
the patient
assessment
JourneyPure Emerald Coast will conduct a free assessment via your initial phone call to determine if our addiction treatment program is the right fit for you. We are committed to your recovery success, and we will help you find a treatment solution even if it’s not with us. Please have the following information on-hand when you call to speak with a representative so that we can best serve you:
- Patient’s full name, birthdate and social security number
- Patient’s insurance card
- Patient’s drug and alcohol addiction history
- Patient’s mental health history
Payment
Patients can pay for their stay at JourneyPure Emerald Coast using the following methods:
We will openly discuss payment options and provide a free insurance benefits check so you know the exact costs that you and your family can expect. At JourneyPure Emerald Coast, there are no hidden costs associated with your treatment plan. To make payment more affordable and attainable, we have partnered with Prosper Healthcare Lending to offer easy access to healthcare loans.
Admissions
The admissions process is finalized after your level of care has been determined, benefits have been verified and the date of arrival has been assigned. Our staff will be ready to greet you upon arrival to help you get established and ready for treatment. Your health and wellness is our top priority and we understand that each patient has their own unique needs and challenges. Our treatment plans are customized to meet those needs.
How Soon Can Treatment begin?
We want the admissions process to move forward and as quickly as possible. Your admissions coordinator will be able to tell you exactly when you can begin your addiction treatment with JourneyPure Emerald Coast. Contact us today to get started.
What to bring to treatment:
- Comfortable clothes appropriate for outdoor, physical activities
- Toiletries
- Prescription medications are allowed in the original bottles with the prescribing doctor’s information clearly visible. These medications will be administered by our staff.
- Cell phones
- Books, a journal, a drawing pad
*Smoking is allowed at designated times
What not to bring to treatment:
- Valuables
- Mouthwash containing alcohol
- Hand sanitizer
- Weapons (including pocket knives)
